Shipping policy

  1. Contact Us:
    Please email us at owlonline12@hotmail.com to notify us about your return request.

  2. Return Authorization:
    Once we receive your request, we will issue a Return Authorization (RA) number and provide you with return instructions.

  3. Ship the Item Back:
    Pack the item securely in its original packaging, our team will collect from you. You will be responsible for return shipping costs unless the item is defective or incorrect.